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Friday, January 9, 2015

Over 4,000 sign up for garden waste service

A deluge of orders at the start of 2015 means that over 4,000 Denbighshire households have chosen to chosen to continue with garden waste collection service when charges are introduced in April, says the county council.

By Thursday 8th January some 4,092 households had registered for collections, more than 10% of the households offered the garden waste service.

Some residents even took a break from festivities to arrange their garden waste collection with seven orders being taken on the council’s website on Christmas Day itself.

Denbighshire County Council’s Waste Officer, Alan Roberts, said: “Reaching this point so early suggests we are likely to reach the expected take-up of around 35%, which really helps us plan.

“The council reduced the price of a year’s service by £2 to £22 for those that arrange it by 31st January to encourage early take-up so we would like to thank every resident who has opted-in, or who is thinking of opting-in, by the end of the month.”

The council is currently processing all the orders received for the garden waste service since 1st December.

Participating households will be sent a garden waste collection calendar and a uniquely bar-coded sticker to attach to their garden waste containers. The council will start delivering these to households towards the end of January.

Around two-thirds of all orders for the garden waste service have been made using the secure payment system on the Denbighshire County Council website

Alan Roberts added: “I would recommend using the online payment facility if possible. It is available 24/7 so you can place your order whenever it suits you. The number of calls to the Council’s Customer Service team is expected to increase over the coming weeks.”

The online payment facility is available at denbighshire.gov.uk/gardenwaste or, alternatively householders can make payment by telephone on 01824 706101 (or 01824 706100 for Welsh speakers) or by calling in at any of the council’s One Stop Shops.

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